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Emporium Hotel South Bank, Brisbane

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From166US$ /night
Check-in
04Dec2024Select date
Check-out
05Dec2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

267 Grey Street, Brisbane, Australia, 4101

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Pool Side Cabana Suite
Max:
2 persons
54 m² 
Bed options:
1 King-size bed
Pool view
Shower
Coffee machine
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Urban Vista King Suite
Max:
2 persons
40 m² 
Bed options:
1 King-size bed
Shower
Coffee machine
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River City Twin Suite
Max:
4 persons
40 m² 
Bed options:
2 King Size Beds
City view
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Centre
Brisbane 1.4 km
Airports
Brisbane (BNE) 20.6 km
Gold Coast (OOL) 98.9 km
Train
Southbank Station200 m
South Brisbane Station 1.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Cycling

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's menu

Spa & Leisure

  • Infinity pool
  • Rooftop pool
  • Heated swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

267 Grey Street, Brisbane, Australia, 4101
Map view
street view
267 Grey Street, Brisbane, Australia, 4101
Nearby
Russell Street
Channel Seven Wheel of Brisbane
510 m
Museum
Queensland Maritime Museum
320 m
Park
South Brisbane Memorial Park
220 m
Bridge
Goodwill Bridge
580 m
226 Grey St Queensland College of Art's South Bank
Griffith University Art Museum
510 m
Restaurants
Pourboy Espresso
10 m
271 Grey St Shop 4
Signature
260 m
267 Grey St Level 1 Emporium Hotels South Bank
MADO Cafe and Restaurant
360 m
The Galleria Apartments 15 Tribune St Southbank
Belle Epoque
120 m
267 Grey St South Bank
Harajuku Gyoza Southbank
260 m
184 Grey St Shop 2
The Point
280 m
Shop 15 Cnr Little Stanley St. & Grey St. Southbank
Bamboo Basket
150 m
189 Grey Street
The Ship Inn
250 m
Cnr Stanley & Sidon Streets South Bank Parklands
The Jetty Southbank
360 m
4 Sidon St River Quay Green South Bank
River Quay Fish
350 m
Sidon Street River Quay

Reviews and Ratings

Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Friendly Staff
Great Location
Overcooked Dishes
Accidental Room Entry
8.4/10
Great
Rooms
8.5
Location
8.8
Service
8.7
Dining
7.7
Guest reviews
8.4/10
based on 15 reviews
9.1
9.1/10based on 3744 reviews
Art
United States, May  2024
8.0/10

My stay at the hotel was pleasant overall. The rooms were clean and comfortable, but unfortunately, the air-conditioning didn't work well, making the room too hot. The location was great, close to various attractions in Southbank. The service was excellent, with helpful staff and convenient amenities. The dining experience was enjoyable, especially with the beautiful views from the restaurant.

Rooms
7.0
The rooms were clean and comfortable with great technology, but the air-conditioning was ineffective, making it uncomfortable at night.
Service
9.0
The service was outstanding, with extremely helpful staff who organized a late check-out.
Location
8.0
The location was perfect, next to all the attractions in Southbank and not too far from shopping areas.
Dining
8.0
The dining experience was exceptional with great food and a beautiful view over the city.
Facilities
8.0
The hotel offers a range of facilities to enhance the stay.
Joe
United Kingdom, February  2024
8.4/10

The hotel offers incredibly decorated rooms with modern facilities and furniture, making for a luxurious stay. The service from the helpful and friendly staff was personalized, although they can be busy at times. The location is fantastic, great for travelers with convenient access to various attractions. The dining experience, while somewhat limited, had great staff. Overall, a lovely choice for a comfortable and convenient stay.

Rooms
9.0
The rooms are incredible, well-appointed with modern tech and beautifully decorated.
Service
8.0
The service was super friendly and very helpful, reflecting a personalized touch from the staff.
Location
9.0
The location is perfect for travelers, near attractions and with lovely restaurants within walking distance.
Dining
7.0
The dining experience, while somewhat limited, had very friendly staff. The breakfast had a variety of continental options, although some items were not as expected.
Facilities
9.0
The facilities are excellent, enhancing the overall stay experience.
Ivor
United Kingdom, February  2024
7.8/10

The hotel offers comfortable rooms but lacks in cleanliness in some areas. The service is attentive, and the location is convenient for exploring the Southbank precinct. The dining options are varied, with some outstanding choices available.

Rooms
7.0
The rooms were comfortable, but the cleanliness could be improved, especially in the bathroom.
Service
9.0
The service was very attentive and eager to accommodate requests.
Location
8.0
The hotel's location provides easy access to the Southbank precinct for dining and parklands exploration.
Dining
7.0
The dining options offered a lot of variety, although some dishes were not as special as expected.
Facilities
8.0
The facilities include a poolside restaurant and shops/services for convenience.
John
United Kingdom, November  2023
8.4/10

The hotel pleasantly surprised me with its warm, modern rooms featuring fabulous river views, although my suite unfortunately looked straight into the back of a very ugly building with restricted river views. The automatic blinds were a bit too eager, opening every time I entered the room.

Rooms
8.0
I loved the warm modern rooms with fabulous river views!
Service
9.0
The staff was tremendously kind, understanding, and always ready to help. They even cleared the table without being intrusive.
Location
9.0
The hotel's location was second to none, providing easy access to the Southbank precinct with plenty of dining choices. It was so convenient for exploring Southbank, the city, West End, and the botanic gardens.
Dining
7.0
The dining options were yummilicious, offering great quality and variety, although the prices were a bit on the higher side, especially for children.
Facilities
9.0
The hotel had all the necessary facilities to make my stay comfortable and enjoyable.
Rachel
United Kingdom, October  2023
8.2/10

Staying at the hotel was amazing, with very comfortable rooms offering views of the train and bus station. The Maserati chauffeur service was a nice touch, although there were some communication issues. The beautiful views over Southbank, the river, and the city were breathtaking. The staff made an effort to ensure everyone was looked after, especially Luca, who stood out as exceptional. The location was very accessible, but lacked some shade around the pool area. The dining experience was a mix of average and amazing, with room for improvement. Overall, a memorable stay with a few hiccups.

Rooms
9.0
The rooms were amazing and very comfortable to stay in, with beautiful views over Southbank, the river & the city. I wish we had known about the possible river view upgrade.
Service
9.0
The service was exceptionally friendly, especially Luca, who was a legend. They did their best to accommodate everyone.
Location
8.0
The location was an easy stroll to various attractions, very accessible by both public and private transport, but some shade around the pool would have been nice.
Dining
7.0
The dining was a mix of average and amazing, with room for improvement in some areas.
Facilities
8.0
The hotel offered various services and amenities to make the stay convenient and pleasant.
John
United Kingdom, September  2023
8.2/10

I couldn't get enough of the warm modern fabulous river view from the hotel, but I did find a few stray hairs in the spa, which was a bit disappointing considering the high price of $900 per night. Nonetheless, the overall experience was lovely with amazing room features like a beautiful bath tub.

Rooms
8.0
The rooms were mostly very clean and inviting, and I particularly loved the bath tub.
Service
9.0
The staff were extremely helpful and attentive, making sure I felt well looked after from the moment I stepped into the building. Their service was top-notch!
Location
9.0
The hotel's location was just perfect, offering a central yet peaceful setting ideal for the weeknights. With a fantastic room size and view, it truly stood out. The only downside was the limited loungers by the pool, forcing me to leave my belongings on the floor.
Dining
7.0
The dining experience was a mix of good and not so good. While the restaurant offered amazing views over Brisbane river city, some breakfast options were dried out and overcooked, not living up to the $36 per head cost. However, other meals were varied and generous in portions.
Facilities
8.0
The facilities in the hotel were well-kept and convenient, ensuring a comfortable stay overall.
Graham
United Kingdom, August  2023
8.2/10

I had a pleasant stay at the hotel, with comfortable rooms filled with thoughtful details like a pillow menu and a spa bath. However, finding my room, hidden behind doors, was a bit of a challenge. The pool area was nice for relaxing, but there was a delay in room availability post-check-in.

Rooms
8.0
The rooms were very comfortable with all the little details you could imagine.
Service
9.0
The service was top-notch, with wonderfully welcoming and helpful staff.
Location
7.0
The hotel location was good for travel and exploring, but the service was lacking a bit.
Dining
8.0
The dining experience was excellent with amazing views, though some service delays were noted.
Facilities
9.0
The hotel offered a variety of convenient facilities such as room service, car hire, and valet parking.
Robert
United Kingdom, August  2023
9.0/10

My stay at the hotel was absolutely delightful. The rooms were exceptional, providing everything we needed, incredibly comfortable and clean. We even had a lovely surprise with a birthday cake waiting for my wife upon arrival. The service was top-notch, with the staff being very friendly and welcoming, going above and beyond to cater to our needs. The location was fantastic, safe, and convenient to parks, markets, and eateries. The dining experience was exceptional, offering a great start to the day with delicious food and a beautiful view over the city. However, there were slight issues with the breakfast options. Overall, a great value for the experience.

Rooms
10.0
The rooms were exceptional, had everything we needed, incredibly comfortable, and clean. We even had a cake on our arrival wishing my wife a happy birthday.
Service
9.0
The service was excellent, with the staff being very friendly and welcoming. They went above and beyond to cater to us, although there was a small incident of accidentally coming into our room twice.
Location
9.0
The location was stunning, with easy access to lovely restaurants within walking distance. The staff was super friendly. If I were in Brisbane again, I would definitely stay here again.
Dining
8.0
The dining experience was well worth the money, with great food, a beautiful view over the city, and very professional staff. However, some dishes were overcooked and not as expected.
Facilities
9.0
The facilities were fantastic, with everything you need for a comfortable stay.
Friendly Staff
Overcooked Dishes
Laura
United States, July  2023
8.8/10

My stay at the hotel was delightful! The rooms were exceptional, offering everything I needed for a comfortable stay. The bathtub was modern, pretty, and big, though the room was a bit too hot at times due to ineffective air-conditioning. The service was amazing, with friendly and helpful staff. The location was perfect, central yet quiet, and close to many attractions. The dining experience was exceptional with great food and a beautiful city view. Overall, a top-notch hotel with a few minor drawbacks.

Rooms
8.0
The rooms were exceptional, comfortable, and very well laid out.
Service
9.0
The service was amazing and the staff were so helpful!
Location
10.0
The location was just perfect, central yet quiet, with fantastic room size and views.
Dining
9.0
The dining experience was exceptional, with great food and a beautiful view.
Facilities
8.0
The hotel facilities were top-notch.
Larry
United States, July  2023
9.0/10

The hotel had amazing and very comfortable rooms with exceptional cleanliness and great views of the river and Brisbane City. The service was energetic and accommodating, offering a variety of convenient facilities. The location was very accessible for exploring Brisbane and enjoying the city and river views. The dining experience was excellent with beautifully cooked dishes. Overall, a great stay with top-notch amenities.

Rooms
9.0
The rooms were amazing and very comfortable to stay in, exceptionally clean, and had great views of the river and Brisbane City.
Service
9.0
The service was energetic and amazing, with helpful staff ready to assist in all aspects from room service to tours and ticket assistance.
Location
9.0
The hotel was in a great location, right on the Southbank Parkland and just a few minutes walk from Brisbane City, offering beautiful views of the city and river.
Dining
9.0
The dining experience was excellent, with beautifully cooked and presented dishes that were yummilicious.
Facilities
9.0
The hotel offered all the necessary facilities for a comfortable stay and a great overall experience.
great views
stains on furniture
Matthew
United States, July  2023
8.4/10

My stay at the hotel was fantastic! The rooms were very clean and modern, and the location near the lift shaft was convenient. The service was exceptional, and the staff went above and beyond to make our stay special. The location was just perfect, central yet quiet, with a fantastic room view. However, the dining experience was below average, and the price for services was a bit high.

Rooms
9.0
The room at premium rates was very clean and modern. Located near the lift shaft.
Service
10.0
The staff were exceptional, very professional, and accommodating. They made our stay special.
Location
9.0
The location was just perfect, central but quiet during the weeknights, with a fantastic size room and view. Close to station to-and-from airport.
Dining
5.0
The dining experience was fairly average for prices & hotel at this class. Poultry options were below average.
Facilities
9.0
The facilities were top-notch with easy access to various services.
Alan
United Kingdom, July  2023
8.8/10

My stay at the hotel was incredibly comfortable, quiet, and relaxing. The room, though not child-friendly, was exceptional for the price.

Rooms
9.0
The room was very comfortable, quiet, and relaxing, perfect for a peaceful stay.
Service
9.0
The staff were so good and ran like a well-oiled machine, always happy and very accommodating.
Location
9.0
The location was great, so close to Southbank and the city, making it convenient to explore.
Dining
8.0
The dining experience was really nice, offering exceptional food with a beautiful view over the city.
Facilities
9.0
The facilities were top-notch, providing everything needed for a comfortable stay.
Vincent
United Kingdom, June  2023
9.6/10

My stay at the hotel was simply perfect. The rooms were impeccably clean, tidy, and offered the best view over the South Bank Parklands. The control panels made everything so easy to manage. The well-appointed room even had a well-stocked mini-bar, making it an ideal stay overall.

Rooms
10.0
The rooms were impeccable-clean, tidy, and the best view over the South Bank Parklands is always perfect, all controlled via easy to use panels, and well appointed with a well-stocked mini-bar.
Service
9.0
The service was exceptional. The enthusiastic and helpful concierge team and maître d in the Signature restaurant truly made my stay special with a personalized welcome note and a delightful Happy Birthday cupcake.
Location
10.0
The location was just perfect, central yet quiet during weeknights. The fantastic size room and view, along with the beautiful bathroom, truly made it one of the top hotels I've stayed in worldwide.
Dining
9.0
The dining experience was exceptional. Starting the day with great food, a beautiful view over the city, and a fantastic vibe made every meal memorable.
Facilities
10.0
The facilities were top-notch, providing everything needed for a luxurious and comfortable stay.
Kenneth
United Kingdom, May  2023
7.6/10

The hotel was really overpriced considering we were there for a function and got no corporate rate. However, the rooms still had good views and were located near the lift shaft. We spent a lot of money on food and wine during our stay.

Rooms
7.0
The rooms had good views and were located near the lift shaft.
Service
6.0
The staff were helpful and friendly but seemed unprepared with specific protocols and had poor communication skills. However, they were exceptionally responsive and courteous in general.
Location
9.0
The location was just perfect, central and quiet during weeknights, with a fantastic room size and view. The hotel had a beautiful bathroom and great lighting.
Dining
9.0
The dining experience was amazing with plenty of variety and generous servings, offering great value for money.
Facilities
7.0
The hotel provided various services including room service, car hire, dry cleaning, and more, but the value for money was not the best.
great views
poor communication
Edward
United Kingdom, April  2023
8.2/10

The hotel offers beautiful views over Southbank, the river & the city from the pool. The rooms are spacious, with comfortable bedding and exceptional walk-in ensuite. The service was excellent in making our stay special, although there were some delays experienced. The location is perfect, close to everything in Southbank, but occasionally crowded due to external guests. The dining experience had some letdowns despite generally good staff. The facilities are well-equipped, with a spa and heated pool.

Rooms
9.0
The room was wonderful, very roomy, and with every little luxury.
Service
8.0
The staff was super friendly and took care of our luggage.
Location
9.0
The hotel is in a great location, very accessible with both public and private transport options.
Dining
7.0
The dining was very good with great staff, but with some inconsistencies in the orders.
Facilities
8.0
The hotel facilities are well-appointed with a spa and a heated pool.
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Rooms and Guests2 Guests, 1 Room